I do not recognize a charge on my credit card Oryon takes special care in to avoid unauthorized card charges. A history of all your payments is available in your...
If I renew my account before it expires, then the renewal will start from the expiration date or the renewal date? When you renew your account, no matter whether you renew it exactly on its expiration date or a few days/weeks/months...
How do I know when my hosting account is due for renewal? All accounts offered by Oryon are set on automatic annual/ monthly renewal. This is made for the convenience of our...
When will my account be operational after renewal? After your account has been suspended due to outstanding payment, we will reactivate it as soon as we receive your...
Does the renewal of my hosting account include a free renewal of my primary domain name? Domain names renewal fees are usually NOT included in the hosting renewal fees. When a domain name renewal fee is...
How do I renew my hosting account? All Oryon services are set on automatic renewal billing. This means that we will send you the invoices automatically when...
Will I lose my files if I do not renew my business web hosting account? If you do not renew your Business Web Hosting account, the data will be kept for a maximum of 7...
Where do I change my account profile details? In order to change your Account Center password or information such as names and addresses you have to: Login into...
My website is showing: This Account Has Been Suspended. This message indicates that your Oryon hosting account has been suspended. There are a few reasons for the suspension: Your...
I would like transfer the ownership of my account to another person The easiest way to transfer the ownership of the account is to simply change the contact information (especially the email...
Can I Pay with PayPal? Yes, Paypal is included by default to pay for all the hosting services. Simply contact our Sales team via the...
How do I get an invoice for my order? 1. Log in to the Account Center 2. Go to Billing tab. 3. Proceed to My Invoices. 4. You will be redirected to...
What payment methods do you accept? Credit Card We accept directly the following types of credit card payments using Paypal: VISA, MasterCard, American Express. PayNow (Singapore...