How to unblock sign-in for a user 

Step1: Sign in to the Microsoft 365 admin center as an admin.

Step2: Go to users and click on active users.

Step3: Enter the username in the search bar whose sign-in you want to unblock.

Step4: Click on their display name.

Step5: Click on unblock sign-in.

Step6: Unclick the check box and save the changes.

Step7: Click on save changes.

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