- Our support is limited to control panel, server related issue.
- We don’t support on coding, query optimization
- We support only migration of data from other hosting to us. We dont support from our hosting to others. We will only provide backup
- We don’t support third party application configuration
- We don’t support any services which are not associated with us
- We don’t provide support any software which are provided by us.
- We don’t support customer PC issues.
- We don’t support firewall, router issues
- We don’t support mail server which are not under our control, bounce-back of remote mail server
- For managed WordPress, we will support update of the plugins with backup. if it does not work after the plugin update, we can roll back