Step 1: Log into cPanel.
Step 2: Open File Manager option from the menu.
Step 3: Navigate to the Document Root which is usually public_html
Step 4: Open or create the .htaccess file if it does not exist already.
Step 5: Get the default htaccess code from https://wordpress.org/support/article/htaccess/
STep 6: Save the file and try accessing the menu now.