Here’s what you can expect when you work with Oryon.
1. Microsoft 365 Licensing & Pre-Sales Consultation
Every business has different requirements, and selecting the wrong Microsoft 365 plan can lead to unnecessary costs or missing features.
Before recommending any solution, we take time to understand your business and recommend the most suitable licensing strategy.
Our advisory services include:
- Helping you choose the right Microsoft 365 plans, including Business Basic, Business Standard, Business Premium, Microsoft 365 Apps, Exchange Online, Microsoft 365 Enterprise (E3/E5), and Microsoft 365 Copilot.
- Identifying opportunities to optimise licensing costs without compromising functionality.
- Providing guidance on “no Teams” licensing options where appropriate.
- Assisting with user expansions, upgrades, downgrades, and mid-term licensing changes with accurate prorated pricing.
- Ensuring all subscriptions comply with Microsoft’s licensing requirements and are registered under the correct tenant owner.
The objective is simple: purchase only what your business actually needs.
2. Tenant Setup & License Provisioning
Once your licensing strategy has been confirmed, we handle the deployment from start to finish.
Our deployment services include:
- Creating new Microsoft 365 tenants
- Configuring custom domains
- Provisioning user accounts
- Assigning licenses
- Creating secure Global Administrator accounts
- Managing license renewals and provisioning schedules
Behind the scenes, we carefully manage license timing to minimise billing overlaps and ensure your subscriptions remain aligned.
3. Email & Data Migration
For many organisations, email migration is the most critical part of moving to Microsoft 365.
Our migration process is designed to minimise disruption while preserving your historical data.
We regularly migrate businesses from platforms including:
- cPanel Email
- Google Workspace
- Hosted Exchange
- Microsoft 365 tenant-to-tenant environments
- Other IMAP-compatible email platforms
Our migration services include:
- Historical mailbox migration
- Folder structure preservation
- Exchange Online migration batch configuration
- Temporary mail forwarding during migration
- DNS updates (MX, TXT, CNAME records)
- Controlled cutover planning to minimise downtime
The result is a smooth transition with minimal impact on your users.
4. Security, Compliance & Microsoft 365 Configuration
Deploying Microsoft 365 is only the first step. Securing it properly is equally important.
Depending on your Microsoft licensing, we help configure security and compliance features such as:
- Retention Policies
- Secure email authentication (SPF, DKIM and DMARC)
- Mail flow validation and DNS verification
We also assist with integrating cloud backup solutions such as Acronis ( additional cost) to provide an additional layer of protection against accidental deletion, ransomware, or data loss.
Most importantly, we explain Microsoft’s complex security features in practical business language, helping you understand what each feature actually does and when you should use it.
5. Ongoing Technical Support
Technology issues don’t always happen during convenient business hours.
When they occur, you need responsive support from people who understand your environment.
Our support channels include:
- Live Chat
- Support Tickets
Our engineers regularly assist with issues such as:
- Outlook problems
- Email delivery failures
- Account lockouts
- Authentication issues
- Mailbox configuration
- Microsoft 365 administration
If an issue requires Microsoft’s engineering team, we manage the escalation on your behalf. There’s no need for you to spend hours navigating vendor support channels—we coordinate directly with Microsoft and our distributors until the issue is resolved.
6. Billing & License Management
Managing Microsoft 365 subscriptions should be straightforward.
We help businesses stay in control by providing:
- Accurate prorated billing for licence additions and upgrades
- Renewal management
- License optimisation reviews
- Billing reconciliation
- Assistance when transferring Microsoft licensing from another reseller to Oryon
Our internal monitoring processes help ensure your licensing records remain accurate across multiple platforms, reducing billing discrepancies before they become problems.
7. Helping Your Business Stay Future-Ready
Microsoft introduces new features almost every month.
Keeping up with these changes can be difficult, especially for small and medium-sized businesses.
As part of our ongoing managed service, we continually help customers understand and adopt new technologies, including:
- Microsoft 365 Copilot
- AI-powered productivity features
- Security enhancements
- Best practices for Microsoft 365 administration
- Knowledge articles and technical guidance
Our goal is to ensure you’re getting maximum value from the technology you’re already paying for.
Why Businesses Choose Oryon
Microsoft 365 is much more than email and Office applications.
It’s the foundation of your modern workplace, and it deserves proper planning, implementation, and ongoing management.
At Oryon, our support doesn’t stop after deployment. We work alongside your business throughout the entire lifecycle—from licensing advice and migration to security, support, renewals, and future technology adoption.
Whether you’re migrating from another platform, expanding your workforce, or looking to strengthen your Microsoft 365 security posture, our team is here to help.
Ready to get more from Microsoft 365?
Speak with Oryon today to discover how our managed Microsoft 365 services can simplify IT, improve security, and help your business make the most of Microsoft’s cloud ecosystem.
