Email Hosting in Singapore for Your Business

ProMail Email Hosting is highly scalable and can support everything from a one-person business to companies with tens of thousands of users. We have customer companies in excess in 5000 users.

Sending Limit: 10,000 recipients/day

Daily limits apply to a 24-hour calendar day (00:00:00 until 23:59:59) and restrict the total number of recipients to which a user can send messages in this period.

Users are limited to 10,000 total recipients per 24-hour period. Counting recipients is different than counting messages. For example, sending 100 emails that each have 100 recipients is counted the same as sending 10,000 emails that each have a single recipient.

We do not allow spam and bulk email on your account. If we found anything suspicious on it, our spam filter automatically block the email account and send notification to your registered email ID for further actions.

Receiving limit: 400 messages/10 minutes

If a mailbox receives over 400 messages in a 10-minute period, any additional messages in that period will be deferred. Email senders will typically retry a deferred message at least once, possibly resulting in the message still being delivered after a short delay.

Mailboxes designated to receive high-volume automated email have an increased potential of being impacted by this limit. For example, mailboxes set to receive from devices or programs that send diagnostic information via email, and systems that generate high volumes of email from services like CRMs and support ticketing systems.

Migration times vary per customer. Some migrate in hours and others migrate in days or weeks. The migration process is a partnership between you and the migration team. Consider your availability and resources when planning your migration as they will be needed for the testing phase of the migration and will impact the overall timeline of the transition.

We use a combination of automated tools and support experts to perform the migration. At each step of the migration, we stay in close contact with your team to help you get a successful outcome.

The main differences are the storage capacity per account, spam and virus filter capabilities, and email connection speed. ProMail relies mainly on IMAP connection, while Microsoft Office 365 and Google Workspace offer faster connection speeds and the ability to sync contacts and calendars to the servers.

After you submit your migration request, our email migration experts will discuss available approaches with you, depending on the configuration of your source server and your migration type. Our team will require that you provide the source server address/URL and all usernames and passwords for the mailboxes. A spreadsheet will be sent to you for this step in the process.

Yes, if you go with ProMail Email Hosting package with Oryon, you can manage your email account via browser as well as email clients such us Outlook, thunderbird, etc. If you are facing any issues while configuring the email account or sending/receiving emails, you may contact our live chat or email, phone support. We will take over your PC via remotely and resolve this issue with instantly.

ProMail Email Hosting allows for 25 GB per user. If it exceeds, we recommend you backup/archive the email account via Outlook to store in on the computer locally and clear the spam/unwanted emails manually.

Note: We cannot make exceptions for any file type listed for any reason.
View the full list of blocked attachment types

Our Support Team who is available 24x7x365 will be happy to answer any specific questions you may have on the live chat.

For questions and enquiries related to device setup and administration, please refer to

https://www.oryon.net/knowledge-base/article-categories/cloud-email/