Case Study: CCIC Singapore

Background

CCIC (China Certification & Inspection Group) Singapore, part of the China State-Owned Assets Supervision and Administration Commission of the State Council (SASAC), a global leader in inspection, certification, and testing services, faced challenges in managing its online presence and internal communication. To maintain its competitive edge and meet the growing demands of its clientele, CCIC needed a comprehensive solution to boost website traffic, streamline communication, and protect against advanced email threats.

Challenges

1. Website Performance: CCIC’s existing website was slow, outdated, and did not effectively engage visitors.
2. Internal Communication: With a diverse team across multiple locations, CCIC struggled with efficient communication and collaboration.
3. Email Security: CCIC was experiencing frequent email security threats, including phishing and malware attacks, which posed significant risks to their operations.

Oryon Networks

Oryon, a leading managed service provider in Singapore, provided an integrated solution featuring Managed WordPress Hosting, Microsoft 365, and OryonSentinel Email Protection.

Managed WordPress Hosting

Website Optimization and Revamp:

• Performance Enhancement: Oryon’s Managed WordPress Hosting improved CCIC’s website speed and performance. With advanced caching mechanisms and optimized server configurations, the website’s loading time decreased by 55%, leading to better user retention.
• SEO Integration: Utilizing built-in SEO tools, Oryon helped CCIC optimize their content for search engines, enhancing their visibility and driving more organic traffic.
• Security Measures: Oryon implemented robust security protocols, including daily backups, malware scanning, and a web application firewall, ensuring the website remained secure and reliable.

User Engagement

• Responsive Design: The new website design was mobile-friendly, providing a seamless experience across all devices. This led to a 35% increase in mobile user traffic.

Microsoft 365 for Better Communication

Enhanced Collaboration:

• Integrated Communication Tools: Microsoft 365 provided CCIC with a suite of tools including Outlook for email, Teams for real-time communication, and SharePoint for document management. This integration streamlined internal communication and collaboration.
• Teams Adoption: Microsoft Teams became the central hub for CCIC’s team collaboration, enabling instant messaging, video conferencing, and file sharing. This improved coordination and reduced the time taken for decision-making processes.
• Document Management: SharePoint and OneDrive facilitated efficient document management, ensuring all team members had access to the latest information and reducing the risk of outdated documents.

OryonSentinel Email Protection

Advanced Threat Protection:

• Phishing and Malware Defense: OryonSentinel provided advanced email protection, effectively defending against phishing attacks and malware. The solution’s real-time threat intelligence and filtering capabilities reduced the incidence of email-based threats by 90%.
• Email Encryption and Archiving: OryonSentinel ensured that sensitive communications were encrypted and securely archived, meeting compliance requirements and protecting confidential information.

Results

The comprehensive solution provided by Oryon delivered significant improvements for CCIC:

• Increased Website Traffic: The optimized website and enhanced SEO strategies led to a 45% increase in website traffic within six months.
• Enhanced Internal Communication: The adoption of Microsoft 365 streamlined communication and collaboration, reducing communication-related inefficiencies by 30%.
• Improved Email Security: OryonSentinel’s advanced threat protection reduced email security incidents by 90%, ensuring a secure communication environment.

Conclusion

Oryon’s integrated solution, encompassing Managed WordPress Hosting, Microsoft 365, and OryonSentinel Email Protection, effectively addressed CCIC’s challenges, resulting in higher traffic flow, improved internal communication, and robust email security. This case study underscores the value of leveraging comprehensive technological solutions to achieve strategic business objectives.